CKS is built for organisations that sense something is shifting — in their sector, their market, or their own position — but can't yet see it clearly. Not prediction. Not generic advice. A sharper lens on what's actually happening, and what your realistic options are.
CKS does not tell you what to build. CKS helps you understand the pressure structure surrounding what you are trying to build.
Eight components. Each one doing a specific job. Together they produce a complete picture of how a system is behaving under pressure — and what options realistically exist.
Company diagnostics go as deep as the decision warrants. Industry diagnostics show you the sector before we look at your organisation specifically.
The same epistemic discipline we apply to diagnostics, we apply to what we charge.
Tell us your sector and what you're trying to understand. We'll show you how pressure is moving through the industry you're operating in.
We work from publicly available signals and the structural context you provide here. No confidential, privileged, or personally identifiable information — CKS operates on visible data only.
We built CKS because we kept seeing the same disconnect — what the data showed, what the narrative said, and what decisions were being made didn't line up. The information existed — it just wasn't being seen as a system.
CKS works from publicly observable information only. This form is designed to help you tell us what's happening — and where we can verify it.
We'll review your submission and be in touch within one working day. If any information can't be verified from the sources provided, we'll come back to you before running the diagnostic — not after. Your reference number is shown at the top of this form.
All CKS documents are free to request. No commitment, no sales call. Just an email address and we'll send what you need.
1.1 In these terms and conditions, the following definitions shall apply:
(a) "Business Day" means any day which is not a Saturday, Sunday, or public holiday in England and Wales;
(b) "Client" means the person or entity identified as the client in the Statement of Work;
(c) "Confidential Information" means any information disclosed by one party to the other party, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. The Client acknowledges that the Services are performed exclusively using publicly available information. The Client shall not disclose any confidential, proprietary, or non-public information to the Consultant. The Consultant shall have no obligation of confidentiality in respect of any information provided by the Client that is publicly available;
(d) "Consultant" means CKS Systems Ltd;
(e) "Deliverables" means the deliverables produced by the Consultant as specified in the Statement of Work;
(f) "Intellectual Property Rights" means patents, rights to inventions, copyright, trade marks, business names, domain names, rights in designs, database rights, rights in confidential information and any other intellectual property rights, in each case whether registered or unregistered;
(g) "Services" means the consultancy services to be provided by the Consultant as set out in the Statement of Work;
(h) "Statement of Work" means the document setting out the scope and particulars of the Services to be provided under these terms and conditions.
2.1 The Consultant shall provide the Services to the Client in accordance with the Statement of Work and these terms and conditions.
2.2 The Consultant shall exercise reasonable skill, care, and diligence in the performance of the Services.
2.3 The Consultant shall use reasonable endeavours to perform the Services in accordance with any timetable set out in the Statement of Work, but time shall not be of the essence in respect of the provision of the Services.
2.4 The Consultant shall comply with all applicable laws, regulations, and professional standards in the performance of the Services.
2.5 The Consultant may, with the prior written consent of the Client, not to be unreasonably withheld, subcontract the performance of all or any part of the Services to a suitably qualified third party.
2.6 The Services comprise structured analytical and diagnostic work based on publicly available information. The Deliverables represent the Consultant's analysis as at the date of delivery and do not constitute predictions, forecasts, investment advice, legal advice, or recommendations to take any specific course of action. The Client acknowledges that the Consultant makes no representation as to the future performance, condition, or prospects of any company, sector, or market analysed.
2.7 Where the Consultant provides Echo Analysis, this constitutes a separate and distinct engagement from any prior or concurrent diagnostic Services. Echo Analysis is subject to a separate Statement of Work and fee, and shall not be construed as a revision, update, or continuation of any diagnostic Deliverable.
2.8 Echo Analysis identifies structural similarity between systems based on observable pressure geometry. It does not predict, forecast, or imply that the Client's organisation will follow the trajectory of any identified structural twin. The interpretation of Echo Analysis outputs and any decisions made in reliance upon them are entirely the responsibility of the Client.
3.1 The Client shall co-operate with the Consultant in all matters relating to the Services and shall provide the Consultant with such information, materials, and access, to the extent applicable to the nature of the Services, as the Consultant may reasonably require in order to perform the Services.
3.2 The Client shall ensure that any information it provides to the Consultant is accurate and complete in all material respects.
3.3 The Client shall appoint a named representative to act as the primary point of contact for the Consultant in relation to the Services.
4.1 In consideration of the provision of the Services, the Client shall pay the fees as set out in the Statement of Work (the "Fees").
4.2 The Fees shall be as set out in the Statement of Work.
4.3 The Consultant shall invoice the Client in accordance with the payment schedule set out in the Statement of Work. The deposit will be paid on acceptance of the Statement of Work, with the full balance paid on delivery.
4.4 The Client shall pay each deposit immediately on acceptance and the full balance within 5 working days of the date of the final invoice. Payment shall be made by bank transfer to the account specified by the Consultant.
4.5 All amounts payable under these terms and conditions are exclusive of VAT, which shall be added at the prevailing rate where applicable.
4.6 If the Client fails to make any payment due under these terms and conditions by the due date, the Consultant shall be entitled to charge interest on the overdue amount at the rate of 8% per annum above the base rate of the Bank of England from time to time, accruing daily from the due date until payment is made.
5.1 The Client shall reimburse the Consultant for all reasonable expenses properly incurred by the Consultant in the performance of the Services, provided that the Consultant has obtained the prior written approval of the Client for any individual expense exceeding £100.
5.2 The Consultant shall provide receipts or other evidence of expenditure as the Client may reasonably require.
5.3 The Consultant shall invoice expenses together with the Fees, and such invoices shall be payable in accordance with Section 4.
6.1 All Intellectual Property Rights in the Deliverables, including the methodology, structure, and analytical frameworks used in producing them, shall remain vested in the Consultant.
6.2 The Consultant grants the Client a non-exclusive, non-transferable licence to use the Deliverables for the Client's internal business purposes. The Client shall not reproduce, distribute, or publish the Deliverables (or any substantial part thereof) to third parties without the prior written consent of the Consultant.
6.3 The Consultant warrants that the Deliverables will not infringe the Intellectual Property Rights of any third party.
6.4 Nothing in these terms and conditions shall prevent the Consultant from using any general knowledge, skills, experience, techniques, or know-how acquired or developed in the course of performing the Services.
6.5 The Echo Library, including all structural fingerprints, analytical frameworks, and comparative methodologies contained within it, constitutes proprietary intellectual property of the Consultant. Nothing in these terms and conditions or any Statement of Work shall confer on the Client any rights in or to the Echo Library or any component thereof. The Deliverables produced from Echo Analysis reflect the Consultant's application of the Echo Library but do not transfer, licence, or otherwise grant any interest in the Echo Library itself.
6.6 Individual entries in the Echo Library derived from company-tier analyses are anonymised prior to inclusion. No Echo Analysis Deliverable will identify any named third-party organisation as a structural twin of the Client. Structural comparisons at company tier are presented at economy or industry level only.
7.1 The Client acknowledges that the Services are performed exclusively using publicly available information. The Client shall not disclose any confidential, proprietary, or non-public information to the Consultant. The Consultant shall have no obligation of confidentiality in respect of any information provided by the Client that is publicly available.
7.2 Each party may disclose the other party's Confidential Information:
(a) to its employees, officers, agents, consultants, or subcontractors who need to know such information for the purposes of exercising the party's rights or carrying out its obligations under these terms and conditions, provided that the disclosing party takes all reasonable steps to ensure that such persons comply with the confidentiality obligations contained in this Section; and
(b) as may be required by law, a court of competent jurisdiction, or any governmental or regulatory authority.
7.3 The obligations of confidentiality in this Section shall not apply to any information that is or becomes generally available to the public other than as a result of a breach of this Section.
8.1 Each party shall comply with its obligations under the UK General Data Protection Regulation and the Data Protection Act 2018 (together, the "Data Protection Legislation") in connection with the performance of these terms and conditions.
8.2 The Consultant collects and processes personal data of the Client's representatives for the purposes of providing the Services, in accordance with the Consultant's Privacy Policy. Each party shall comply with its obligations as an independent data controller under the Data Protection Legislation in respect of any personal data it processes in connection with these terms and conditions.
8.3 Neither party acts as data processor for the other in connection with these terms and conditions. Each party is an independent data controller in respect of any personal data it processes.
9.1 Nothing in these terms and conditions shall limit or exclude either party's liability for:
(a) death or personal injury caused by its negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability which cannot be limited or excluded by applicable law.
9.2 Subject to Section 9.1, neither party shall be liable to the other party for any indirect, special, or consequential loss or damage, including but not limited to loss of profit, loss of business, loss of opportunity, or loss of goodwill.
9.3 Subject to Section 9.1, the total aggregate liability of the Consultant under or in connection with these terms and conditions shall not exceed the total Fees paid and payable under the relevant Statement of Work.
9.4 The Deliverables are provided for informational and analytical purposes only. The Client is responsible for independently verifying any information contained in the Deliverables before relying upon it for any commercial, financial, or strategic decision. The Consultant shall not be liable for any loss or damage arising from the Client's reliance on the Deliverables without such independent verification.
10.1 Either party may terminate the engagement by giving not less than 14 days' written notice to the other party. Where the Client terminates under this clause, any deposit paid shall be non-refundable, and no further Fees shall be due from the Client in respect of Services not yet performed. Where the Consultant terminates under this clause prior to delivery of the Deliverables, the Consultant shall refund to the Client any deposit paid in full.
10.2 Without affecting any other right or remedy available to it, either party may terminate the engagement with immediate effect by giving written notice to the other party if:
(a) the other party commits a material breach of any term of these terms and conditions which is irremediable or, if remediable, fails to remedy that breach within a period of 14 days after being notified in writing to do so;
(b) the other party becomes insolvent, enters into administration, receivership, or liquidation, or takes or suffers any similar action in any jurisdiction.
10.3 On termination of the engagement for any reason, the Consultant shall promptly deliver to the Client all Deliverables (whether complete or incomplete) subject to receipt of all outstanding Fees.
10.4 Termination shall not affect any rights, remedies, obligations, or liabilities of the parties that have accrued up to the date of termination.
11.1 The Consultant is an independent contractor and nothing in these terms and conditions shall create, or be deemed to create, a partnership, joint venture, or relationship of employer and employee between the Client and the Consultant.
11.2 The Consultant shall be responsible for the payment of all taxes, National Insurance contributions, and similar charges arising out of or in connection with the engagement, including any liability arising from any determination that the Consultant is not an independent contractor.
11.3 The Consultant shall not be entitled to any employee benefits from the Client, including but not limited to holiday pay, sick pay, pension contributions, or any other benefits.
12.1 These terms and conditions, together with the Statement of Work, constitute the entire agreement between the parties and supersede and extinguish all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to its subject matter.
12.2 Each party acknowledges that in entering into the engagement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance, or warranty that is not set out in these terms and conditions or the Statement of Work.
12.3 No variation of these terms and conditions shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
13.1 These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
13.2 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions or their subject matter or formation (including non-contractual disputes or claims).
Short version: we collect very little, we don't sell anything to anyone, and we work from publicly available information. Here's the detail.
CKS Systems Ltd is a company registered in England and Wales. We are the data controller for the personal data described in this policy.
For any questions about this policy or how we handle your data, contact us at hello@ckssystems.co.uk.
We collect only what we need to communicate with you and deliver our services:
(a) Contact details — your name, email address, job title, and organisation name, provided by you through our website forms or by email.
(b) Correspondence — the content of emails and messages you send us.
(c) Engagement records — where you commission work from us, records relating to that engagement including Statements of Work and invoices.
We do not use tracking cookies, analytics scripts, or advertising technology on this website.
We do not collect, request, or require confidential or proprietary business information. Our diagnostic work is performed exclusively using publicly available sources — published accounts, public filings, news reporting, official registers, and company statements.
If you send us confidential information unprompted, we will ask you to confirm whether you intended to do so, and will delete it on request.
(a) To respond to enquiries — our lawful basis is legitimate interests. You contacted us and we need your details to reply.
(b) To deliver services you have commissioned — our lawful basis is performance of a contract.
(c) To send you documents you have requested — our lawful basis is legitimate interests or consent, depending on how the request was made.
(d) To comply with legal and accounting obligations — our lawful basis is legal obligation.
We do not sell your personal data. We do not share it for marketing purposes.
We use a small number of third-party service providers to operate our business — email, document storage, and website hosting. These providers process data on our behalf under appropriate contractual terms.
We may disclose personal data where required by law, a court order, or a regulatory authority.
(a) Enquiries that do not lead to an engagement — retained for up to 12 months, then deleted.
(b) Client engagement records — retained for 6 years from the end of the engagement, in line with standard UK business and accounting requirements.
(c) Correspondence — retained for as long as it remains relevant to an active or recent engagement.
Your data is stored within the UK or European Economic Area, or with providers offering equivalent protections under UK data protection law.
Under UK data protection law you have the right to:
(a) request a copy of the personal data we hold about you;
(b) ask us to correct inaccurate or incomplete data;
(c) ask us to delete your data, where we have no ongoing lawful reason to keep it;
(d) object to or restrict our processing of your data;
(e) request that we transfer your data to another provider;
(f) withdraw consent at any time, where consent is the basis for processing.
To exercise any of these rights, email hello@ckssystems.co.uk. We will respond within one month.
If you are unhappy with how we have handled your personal data, please contact us first so we can put it right.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk.
We will update this policy as our business develops. The version number and date at the top of this page will always tell you which version is current. Where changes are material, we will notify existing clients directly.